Service Level Agreements
Dapper SLAs (Service Level Agreements) provide you with a guaranteed level of throughput, availability, and support. Purchasing an SLA allows you to build your business using the Dapper infrastructure without concern about scability and bottlenecks. As you grow, you can flexibly adjust your SLA as your needs from the Dapper service increase.
Dapper allows you to choose the plan that best matches your needs and adapts to your developing requirements as you grow. In addition, for added flexibility, you can purchase additional quantities of each plan to meet your needs.
| Free | Premium | Pro | |
|---|---|---|---|
| Throughput | Best effort, part of the crowd, no more than 1 hit per second | Best effort, shared server with up to 10 other customers. No enforced cap on burst usage | Dedicated server with no cap on usage. |
| Redundancy | No redundancy guaranteed | Shared backup server | Hot swappable dedicated backup server |
| Support | Email support | Email and phone support within three business days (Sunday through Thursday) | Email and phone on next business day (Sunday through Thursday) |
To learn more about how Dapper can help you, please contact
